Case Study: Consumer Packaged Goods
More Relevant CPG Communications Pay Off with a 113% Gain in Profitability
Jun 1, 2009
Business Challenge:
A large consumer packaged goods company wanted to evaluate whether data-driven custom communications – with messages, creative and specific offers tailored to individual consumers – would increase the profitability of its marketing campaigns.
Practical Solution:
Using insights gained through advanced analytics, the company created customized marketing vehicles for specific consumers – while sending others the same offers with generic messages – in order to gauge the effectiveness of individualized communications.



