Services

We offer a full array of loyalty solutions.

Insight and strategy to program implementation; customer communications to marketing and retail initiatives.

Air Miles Reward Program Logo
Canada's premier coalition loyalty program continues to lead the way
  • More than 10 million accounts – over two-thirds of Canadian households
  • A leader in targeted, one-to-one multi-channel communications
  • Deep expertise in applying data analytics and research to yield customer insights
  • Innovations such as AIR MILES My Planet, Canada's first national program rewarding eco-friendly choices, and AIR MILES for Social Change, partnering with governments and NGOs to promote greener, healthier lifestyles
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AM for Social Change Logo
A smarter incentive can make all the difference in the world
  • Use the AIR MILES brand, communications vehicles/channels, fulfillment infrastructure and consumer analytics to encourage socially responsible choices
  • Create more compelling and cost-efficient programs while boosting return on investment
  • Tap into the power of a loyalty currency that’s sparked a 57% gain in transit pass sales, increased e-billing conversions by 72% and boosted participation in a power-saving campaign by a remarkable 700%
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Loyalty Consulting Logo
Strategic counsel across the spectrum, from program updates to enterprise loyalty
  • Expert guidance on all aspects of loyalty strategy, program structure and execution
  • Deep experience at every level, from marketing campaigns to enterprise-wide strategies
  • Veteran practitioners with unrivaled industry and client-side experience
  • Trusted consultants to Fortune 1000 companies in diverse industries since 1981
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Precima Logo
Using the insights of shopper-based analytics to boost retail performance
  • Analyzing retail data to identify shoppers with the highest future value
  • Using shopper insights to enhance marketing and merchandising strategies
  • Precima's Insight Portal: delivering real-time insights to retailers' desktops
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Colloquy Logo
Independent, authoritative thought leadership for the global loyalty industry since 1990
  • The latest loyalty news, best practices, expert perspectives and analysis, easily accessible online
  • Publications, educational events and research on all aspects of loyalty
  • The definitive source of loyalty intelligence for practitioners and the media
  • The COLLOQUY Loyalty Awards, recognizing loyalty innovators across several industries
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Direct Antidote Logo
A creative marketing agency with deep expertise in loyalty communications
  • Using data-driven insights to spark quick results and forge lasting connections
  • Building on a legacy of innovative 1-to-1 strategies for a global loyalty leader
  • 80+ professionals with deep experience in strategy, creative and campaign management
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