Research & Insights
In The News
Customer-centric strategies produce results. When grocers make the investment to understand who their shoppers are and use that knowledge to make the shopping experience truly focused on customer needs, they earn their loyalty and encourage customers to consolidate their spend, resulting in increased frequency of shopper visits and basket size.
For a majority of Canadian shoppers, a 10-15% discount would entice them toward in-store pickups of online purchases